This Privacy Policy ("Policy") sets out how an999 ("we", "us", "our", "Platform") collects, uses, stores, shares, and protects the personal information of players and visitors ("you", "your", "User") who access and use the an999 online gaming platform at an999.org. an999 is committed to treating your personal data with the highest standards of care and confidentiality. We operate in accordance with internationally recognised data protection principles, and this Policy is designed to be transparent about exactly how your information is handled from the moment you first visit our platform to the full lifecycle of your an999 account.
A plain-language overview of an999's core commitments to you as a player. These summaries complement but do not replace the full Privacy Policy text below.
All personal data held by an999 is stored using industry-standard 256-bit SSL encryption. Your registration details, payment information, and account activity are protected at rest and in transit — the same standard used by major international financial institutions.
an999 does not and will never sell, rent, or auction your personal data to third-party marketers. Your information is used exclusively to operate your account, process transactions, comply with legal obligations, and improve the an999 platform experience.
You have the right to access, correct, download, and request deletion of your personal data held by an999 at any time. Submit a data request to our support team and we will respond within 30 days. Data portability requests are handled free of charge.
an999 never stores full JazzCash wallet numbers, EasyPaisa account credentials, bank account details, or card PINs on our servers. Payment processing is handled through secure, encrypted channels and we retain only the minimum reference data required by law.
an999 uses cookies strictly for platform functionality, session management, and performance analytics. We do not deploy aggressive tracking cookies or share behavioural data with advertising networks. You can review our cookie practices in the Cookie section of this Policy.
an999 retains your personal data only for as long as necessary to operate your account and meet our legal and regulatory obligations. When data is no longer required, it is securely deleted or anonymised in accordance with our data retention schedule.
This Privacy Policy applies to all personal information collected by an999 in connection with your use of the an999 online gaming platform, including the website at an999.org, all associated games, sports betting markets, lottery services, payment facilities, promotional programmes, and customer support channels.
By registering an account with an999, accessing our platform, or otherwise interacting with our services, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you should not register an account or continue to use the an999 platform.
an999 is particularly conscious of the privacy expectations of our players across Pakistan — including those in Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and all other regions — and we have designed our data practices with those expectations in mind. We will always be transparent about what data we hold, why we hold it, and what your rights are in relation to it.
Scope of Application: This Policy applies equally to all an999 account holders and visitors, regardless of which device or network you use to access the platform — mobile, desktop, JazzCash-linked session, or otherwise.
For the purposes of applicable data protection law, an999 acts as the Data Controller in respect of all personal data processed in connection with player accounts and platform usage. As Data Controller, an999 is responsible for determining the purposes and means of processing your personal data and for ensuring that such processing complies with applicable data protection standards.
Where an999 engages third-party service providers to process personal data on our behalf — such as payment processors, identity verification services, or platform infrastructure providers — those parties act as Data Processors under contract with an999 and are bound by data processing agreements that require them to handle your data only as instructed by an999 and in accordance with applicable data protection law.
an999 collects the following categories of personal data from players and platform users:
| Data Category | Specific Data Points | When Collected |
|---|---|---|
| Registration Data | Full name, date of birth, email address, mobile number (+92 Pakistan), password (hashed) | Account registration |
| Identity Verification (KYC) | CNIC / passport number, government-issued photo ID copy, proof of address document, selfie photograph | On withdrawal request / KYC trigger |
| Financial Data | JazzCash / EasyPaisa reference data, bank account name and reference, transaction history, deposit/withdrawal records | Payment transactions |
| Gaming Activity Data | Bets placed, games played, wager amounts, win/loss records, session duration, bonus usage | During platform use |
| Technical Data | IP address, device type and OS, browser type and version, mobile network carrier, geographic location (country/city level) | Continuous during sessions |
| Communications Data | Support chat transcripts, email correspondence, complaint records, feedback submissions | Support interactions |
| Marketing Preferences | Communication opt-in/opt-out status, promotion engagement history, preferred contact channel | Account settings / interactions |
an999 does not intentionally collect sensitive personal data (such as health information, religious beliefs, political opinions, or biometric data beyond facial photo verification for KYC purposes) from players. If you voluntarily provide such information in support communications, we will use it only to address your query and will not retain it beyond what is necessary for that purpose.
an999 collects personal data through the following methods and channels:
an999 uses the personal data we collect for the following purposes:
To create, verify, and maintain your an999 account; to authenticate your identity at login; to process deposits and withdrawals; to apply bonuses and promotions to your account; and to provide you with access to the full range of an999 gaming services including cricket betting, live casino, slots, and lottery.
To verify your age (confirming you are at least 21 years old), verify your identity in accordance with our Know Your Customer obligations, prevent fraudulent account creation, and comply with anti-money laundering regulations. an999 is required by its international gaming authority licence to conduct and maintain KYC records for all players who make withdrawals above defined thresholds.
To process your PKR deposits via JazzCash, EasyPaisa, and other accepted payment methods; to process your withdrawal requests to your verified payment method; and to maintain accurate financial records of all transactions on your an999 account as required by our operating obligations.
To monitor your gaming activity for patterns that may indicate problematic gambling behaviour; to implement responsible gaming tools you request (such as deposit limits or self-exclusion); to fulfil our duty of care obligations to players; and to identify and contact players who may be at risk of gambling-related harm.
To detect, investigate, and prevent fraudulent account activity, money laundering, bonus abuse, collusion, and any other activity that breaches our Terms and Conditions or applicable law. an999 employs automated monitoring systems and human review to identify suspicious patterns in account and transaction data.
To respond to your queries, complaints, and requests via live chat and email; to maintain records of support interactions for quality assurance and dispute resolution purposes; and to train our support team using anonymised interaction data where consented.
To analyse aggregated and anonymised usage data to improve the performance, design, and content of the an999 platform; to test new features; and to understand how Pakistani players interact with different sections of the platform, including cricket betting markets during PSL season.
To comply with applicable laws, gaming regulations, and instructions from regulatory or law enforcement authorities; to respond to lawful requests for information; and to exercise or defend our legal rights where necessary.
To send you promotional offers, bonus notifications, and platform updates via the communication channels you have opted into. You may opt out of marketing communications at any time by updating your notification preferences in your an999 account settings or by contacting our support team.
an999 processes your personal data on the following legal bases:
an999 does not sell, rent, or commercially share your personal data with third parties. We may share your data in the following limited and necessary circumstances:
an999 engages carefully selected third-party service providers who process personal data on our behalf under contractual data processing agreements. These include: payment processing partners (JazzCash, EasyPaisa integration partners, card networks); identity verification / KYC providers; platform infrastructure and cloud hosting providers; fraud detection technology providers; and customer support software providers. All such providers are contractually prohibited from using your data for any purpose other than providing the contracted service to an999.
an999 may be required to disclose player data — including account, transaction, and KYC records — to the gaming authority under which we are licensed, or to other regulatory bodies, where required by the terms of our operating licence or by applicable law. We will comply with all such lawful requests promptly.
an999 will disclose personal data to law enforcement agencies, courts, or other governmental authorities where required to do so by a lawful order, subpoena, or legal process, or where we believe disclosure is necessary to prevent or investigate fraud, money laundering, terrorist financing, or other criminal activity.
In the event of a merger, acquisition, restructuring, or sale of all or part of the an999 business, personal data held about players may be transferred as part of that transaction. We will notify affected players of any such transfer and ensure that the acquiring entity honours this Privacy Policy or provides players with an equivalent level of protection.
We will never share your data with: third-party marketers or advertisers, data brokers, social media platforms for targeted advertising, or any other party for commercial purposes. Your an999 account data exists to serve your account — nothing more.
As an internationally operated platform, an999 may process or store personal data on servers located outside of Pakistan. Where personal data is transferred internationally, an999 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under internationally recognised data protection principles. These safeguards may include contractual data transfer clauses, adequacy decisions, or equivalent protective mechanisms applicable to the receiving jurisdiction.
If you would like information about the specific safeguards applicable to any particular international transfer of your data, please contact our support team at [email protected].
an999 retains personal data for the minimum period necessary to fulfil the purposes for which it was collected, subject to any overriding legal, regulatory, or contractual retention obligations. Our general data retention principles are as follows:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised such that it can no longer be attributed to any identifiable individual.
an999 uses cookies and similar session-based technologies to operate the platform, maintain your logged-in session across the an999 website, remember your preferences, and collect anonymised analytics data about platform usage patterns. an999 does not use cookies for third-party advertising or behavioural profiling outside of our own platform.
You can control and manage cookies through your browser settings. Blocking strictly necessary cookies will impair the functionality of the an999 platform, including your ability to log in. Blocking performance and functional cookies will not prevent you from using the platform but may result in a less personalised experience. Instructions for managing cookies in your specific browser are available from your browser provider's support documentation.
Mobile Users: If you access an999 from a mobile browser on Jazz, Zong, Telenor, or Ufone, the same cookie principles apply. Clearing your browser cache will remove any stored an999 cookies from your device.
an999 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
Notwithstanding these measures, no method of data transmission or storage over the internet is completely secure. an999 cannot guarantee absolute security of your personal data and encourages you to take reasonable precautions to protect your own account credentials and device security.
The an999 platform is strictly intended for adults aged 21 years and over. an999 does not knowingly collect or process personal data from individuals under the age of 21. If we become aware or have reasonable grounds to believe that personal data has been collected from a person under the age of 21, we will immediately suspend the associated account, void any transactions, and delete or return the personal data concerned.
Parents and guardians who believe that a minor in their care may have registered an an999 account are urged to contact our support team immediately at [email protected]. an999 will investigate and resolve all such reports as a matter of urgent priority.
21+ Strict Enforcement: an999 employs automated age verification checks at registration and manual KYC review for all withdrawal-eligible accounts. Any attempt to register an account on behalf of a minor, or to allow a minor to use an existing adult account, constitutes a serious breach of our Terms and Conditions and may be referred to relevant authorities.
As an an999 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected]. We will respond to all verified data rights requests within 30 calendar days.
The an999 platform may, from time to time, contain links or references to third-party websites or services (for example, payment provider platforms such as JazzCash or EasyPaisa). These third-party sites operate independently of an999 and are governed by their own privacy policies. an999 is not responsible for the privacy practices or content of any third-party site and encourages you to review the privacy policy of any external site you visit.
an999 does not embed third-party social media widgets, advertising trackers, or external analytics services into the an999 platform in a manner that would share your personal data with those third parties without your explicit knowledge and consent.
an999 reserves the right to update and amend this Privacy Policy at any time. When we make material changes to this Policy — those that significantly affect how we collect, use, or share your personal data — we will notify registered players via their registered email address and/or via a prominent notification on the an999 platform at least 14 days before the change takes effect.
Minor or administrative changes that do not affect the substance of this Policy may be made without prior notice, and will be reflected by updating the "Last Updated" date at the top of this document.
Your continued use of the an999 platform following the effective date of any amended Privacy Policy constitutes your acceptance of those amendments. We encourage all players to review this Policy periodically to stay informed of how an999 manages their personal data.
If you have any questions about this Privacy Policy, wish to exercise your data rights, need to report a potential data breach affecting your an999 account, or want to raise any concern about how your personal data is handled, please contact us through the following channels:
Our support team handles privacy requests in English and serves players across all regions of Pakistan including Karachi, Lahore, Islamabad, and Faisalabad. All privacy requests are handled confidentially and with the seriousness they deserve.
Verification Requirement: To protect your data and prevent fraudulent access requests, an999 may require you to verify your identity before fulfilling a data rights request. This typically involves confirming your registered mobile number or providing a recent transaction reference from your an999 account.
You have meaningful rights over your personal data held by an999. Here is what each right means for you as a Pakistani player on our platform.
You have the right to request a copy of all personal data an999 holds about you. We will provide this in a commonly used electronic format within 30 days of your verified request.
If any personal data an999 holds about you is inaccurate or incomplete, you have the right to request its correction. Most account details can be updated directly through your an999 account settings.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations under KYC and AML regulations.
You may request that an999 restrict the processing of your personal data in certain circumstances — for example, while a dispute about the accuracy of data is being resolved.
You have the right to receive your personal data in a structured, commonly used, machine-readable format, and to transmit it to another controller where technically feasible. Portability requests are processed free of charge.
You have the right to object to processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, where your particular circumstances warrant it.
To exercise any of these rights, contact our support team: [email protected] | Response within 30 days
Now that you understand how an999 protects your personal data, explore everything our platform has to offer — cricket betting, live casino, slots, and lottery — with full confidence in your security and privacy.
Explore an999 Casino an999 Loginan999 is for adults aged 21 and above only. Your data is handled in accordance with this Privacy Policy and our Terms & Conditions.